IMPORTANT NOTE: ⭐ALL ONLINE ORDERS PLACED BEYOND 07/08/20 WILL BE SHIPPING THE WEEK OF JULY 20th!⭐ We will be out of the office the week of July 13th. Thank you, Sonia & Matt
We ship to all USA States, Canada & Australia.
HOW LONG TO RECEIVE MY ORDER?
(Please note special announcement up above regarding orders placed after July 8th, 2020. Our regular shipping schedule will resume the week of July 20th, 2020).
In a nutshell, please allow a few business days for us to process your paint order, and a few business days for it to reach you by shipping carrier.
Typically we have your order fulfilled (prepared) in roughly 48 business hrs and it is then ready to be shipped to you.
During sales, holidays, special product launches, pre-order mailouts etc, this general time period may increase by a few business days as we pack and ship large quantities of product. We fulfill purchases in the order they are received in our online system. Please reasonably allow time for us to prepare your order during these peak sales times.
*Our business shipping days/hours does not include holidays & weekends. We ship the standard business days of Monday-Friday, 8-4 PM EST.
Once your package is in the hands of USPS or UPS, delivery time is out of our control. (*Be aware some delays may occur during transport due to the COVID-19 Global Pandemic. JMPC is not responsible for any potential shipping delays by the carrier.)
You are given a tracking number to follow, which is sent to email address you provided at checkout. When you order online, the mailing service may indicate the general time period of shipping from our headquarters to your address given. The "shipping time" does not include the time it will take to fulfill your order. It is purely the carriers guess of how long it will be to arrive at your address once in their possession. This refers only to transit time of the package by USPS/UPS. It DOES NOT include packing/preparing time of the order by Junk Monkey Paint Company. You may reach out to the shipping carrier with your tracking number regarding any information regarding your shipment at any time.
The estimated shipping times displayed/provided by these shipping services on our website as you checkout are not guaranteed. The ETA is calculated by the shipper and does not account for extenuating circumstances that can occur.
*Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. International shipping will take longer to arrive by carrier than orders placed within the USA.
*Our Junk Monkey Clothing is fulfilled by a third-party print on demand vendor. Shipping details for those separate specific items are provided via the vendor website.
HOW DOES PRE-ORDER WORK?
Sometimes we give you a chance to reserve your items before they are finished making and hit the shelves. With high demand on our special products things can sell out rather quickly. Pre-order allows you to purchase the item so when it is available, you are first in line to receive it and guaranteed to get it. Important: Pre-order products will ship to you once they are ready to ship. We state the estimated shipping time in the description of that product. IF YOU ORDER ANYTHING ADDITIONAL BESIDES PRE-ORDERED ITEMS IN YOUR ONLINE ORDER. PLEASE UNDERSTAND All ITEMS WILL SHIP TOGETHER AT ONCE WHEN THE PRE-ORDERED ITEM(S) IS READY. IF YOU NEED ADDITIONAL ITEMS NOW, PLEASE MAKE A SEPARATE ORDER SO IT CAN SHIP AS USUAL AND SEPARATELY. ANY QUESTIONS PLEASE EMAIL US AT JUNKMONKEYPAINT@GMAIL.COM